SnapTicker Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
We may collect personal information that you voluntarily provide to us when you:
This information may include: name, email address, phone number, and any other information you choose to provide.
We automatically collect certain information when you use our Service, including:
When you use SnapTicker's product scanning feature, we process images captured by your device's camera. These images are analyzed using AI technology to identify products and their associated stock tickers. We do not store the original images unless you explicitly save them to your device. Image processing occurs in real-time, and only the identified product information (company name, ticker symbol) is retained in your scan history.
We do not collect or store your financial account information, brokerage credentials, or payment details for stock transactions. SnapTicker is an information and discovery tool only. Any investment transactions you make through integrated third-party brokerages are governed by their respective privacy policies.
We use the information we collect to:
SnapTicker integrates with the following third-party services to provide our functionality:
We use OpenAI's language models to analyze product information and provide investment insights. Product names and context may be sent to OpenAI's servers for processing. OpenAI's privacy policy governs their data handling practices.
We use Google's Gemini Vision API for product recognition from camera images. Images are processed by Google's servers to identify brands and products. Google's privacy policy applies to this data processing.
We use AlphaVantage to retrieve real-time stock market data, financial metrics, and company information. Stock ticker symbols you search for may be logged by AlphaVantage for their service operations.
We also use analytics and error tracking services (Google Analytics, Sentry) to monitor app performance and improve user experience. These services may collect anonymized usage data.
We do not sell your personal information to third parties. We may share your information in the following circumstances:
We implement industry-standard security measures to protect your information, including:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal information:
To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.
SnapTicker is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at [email protected], and we will delete such information promptly.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. By using our Service, you consent to the transfer of your information to the United States and other countries where we operate. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.
We use cookies and similar tracking technologies to enhance your experience:
You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our Service.
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, regulatory, or security purposes.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority. Our lawful basis for processing your data includes consent, contractual necessity, and legitimate interests.
California residents have the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information (we do not sell personal information). You also have the right not to be discriminated against for exercising your privacy rights.